Shipping and Delivery Policy
Delivery timelines and assistance for orders placed with The Zire.
Shipping Charges
The standard shipping charge is ₹20. Free shipping applies when the product total after any applicable payment discount is more than ₹500. The applicable charge is shown in your order summary before you place your order.
Delivery Timeline
The Zire has partnered with various courier service providers to deliver orders across India. The estimated delivery timeline is 3–7 business days across India, excluding remote and extreme zones. Actual delivery timelines may vary depending on the delivery location and courier service.
Delivery Exceptions and Updates
In case of any exception or delay affecting the estimated delivery timeline, our team will reach out to the customer and provide an update on the delivery status.
If your order has not been delivered within the estimated delivery timeline, you may contact our team for assistance and an update on your order.
Refund for Delayed Non-Delivery
If the purchased product has not been received within the stated delivery timeline, the customer may contact our team to request assistance. A refund for the product purchased may be processed in such cases, subject to review and confirmation by our team.
For delivery-related queries, please contact us at thezirestore@gmail.com or through our official WhatsApp contact.
